Pursuant to Regulation (EU) 2016/679 (“GDPR”), Qibo Srls (“Company” or the “Data Controller”) provides below information on the processing of your personal data to enable you to know our privacy policy and understand how your personal information is handled when you use the services on this website (“Website”).

Data Controller

The Data Controller is Qibo Srls, VAT Number 14547431008, located in via Tommaso Campanella 40/42 – 00195 Rome, which can be contacted via email at info@qpetlab.it or by telephone at 06.89511787.

 

What personal data do we process?

We will process the following data when you send us a request via the contact form, subscribe to the newsletter, create an account or make a purchase on the Website:

  • Identifying information and personal characteristics (name and surname, email address and telephone number, location, date of birth);

  • Information about your work activity;

  • Information concerning your request;

  • User codes and passwords;

If the personal data requested are mandatory (for example the email address for sending the newsletter), the refusal to provide them will make it impossible to lend us our specific services affected by the aforementioned mandatory data.

 

Automatically collected Personal data

Every time you access the site we collect and process automatically the following personal data:

  • Information about your visit to the Site, including uniform Resource Locators (Uniform Resource Locator, “URL”), pages you have seen or searched within the site; the response time of the page; download errors; the duration of the visit, information on your interaction on the Site and the methods used to exit the Site;

  • Information obtained through cookies used by the Company on the Site. With regard to cookies you can learn more in the appropriate page.

With what purpose do we use your personal data?

We will process your personal data for the following purposes:

  • Manage the services and features of this site;

  • Detecting and preventing fraudulent identity frauds, accesses and navigations;

  • If you contact us for technical, commercial, or support information, to process your request and provide you with the best possible service;

  • If you purchase on the Website, to improve, respect, control and manage the correct fulfillment of the contract;

  • Perform internal analysis and reporting for product procurement, future campaigns and inventory management;

  • Prepare a business profile about you, using data derived from the management of the products and services purchased, and send electronic commercial communications related to similar products or services;

  • Develop a business profile about yourself, based on the personal data you provide us and the data we obtain through your navigation on the Site, in order to analyze or predict aspects such as your personal preferences or interests; and therefore be able to send you business communications adapted to your preferences or interests, as well as to customize our website or services.

Legal basis of the processing

The legal bases for the processing of your personal data according to the purposes described above are as follows:

  • The execution of our contractual relationship with you in case you purchase a product on the Site or contact us for commercial or technical information.

  • The processing of personal data of the user for the identification and prevention of identity fraud is necessary for the fulfillment of our legal obligations and information security.

  • The satisfaction of our legitimate interest, consisting in (i) managing the services and functionalities of the Site and (ii) in the event that you contact our customer service, to process the request and provide the best possible service; (iii) to preserve the surveillance, administration and protection of our services, contents and web pages; (iv) perform internal analysis and reporting for the procurement of products, future campaigns and inventory management; and (v) create a business profile about you, using data derived from the management of contracted products and services, and send electronic commercial communications related to similar products or services; unless you tell us otherwise. In any case, you have the right to object to these treatments at any time through the contacts you find at the beginning of the page.

  • Your consent to develop a commercial profile about you based on the personal data you provide us and the data we obtain through your navigation on the Site, in order to analyse or predict aspects such as your preferences or interests; and therefore be able, as a consequence, to send you commercial communications adapted to your preferences or interests. You have the right to withdraw your consent at any time by contacting us via the contact details you find at the beginning of the page.

 

In any commercial communication we will inform you about how to unsubscribe in an easy and free way. We will respond to your request as soon as possible and, in any case, within the established legal deadline.

If we need your personal information to fulfill our legal or contractual obligations, the provision of this necessary personal data is mandatory. If we do not provide such data we will not be able to maintain our contractual relationship with you or fulfill our obligations.

Personal Data Recipients

We can communicate your data to the competent Authorities when it is legally required; as well as payment platforms, with the aim of detecting and preventing fraud and managing payments in case you buy a product or provide a service on this website.

Il Titolare ha stipulato contratti con fornitori per la fornitura di determinati servizi (ad esempio servizi informatici, infrastrutture virtuali, cloud computing, servizi di consulenza e gestione integrale delle azioni di marketing digitale, ecc.), che possono accedere e/o elaborare dati personali previo nostra autorizzazione. In ogni caso, i tuoi dati personali non saranno trasferiti in paesi situati al di fuori dell’Unione Europea che non offrano un livello di sicurezza adeguato o non forniscano le opportune garanzie di protezione.

Transfer of personal data outside the EU

As part of the contractual relationship between the Owner and its suppliers, for some of the purposes indicated above, your personal data may be transferred outside the EU, including through the inclusion in shared databases and managed by third companies. The management of the database and the processing of such data are bound to the purposes for which they were collected and are carried out in full compliance with the standards of confidentiality and security as per the applicable data protection laws. Whenever your personal data should be transferred internationally outside the EU, the Data Controller will take all appropriate contractual measures necessary to guarantee an adequate level of protection of your personal data in accordance with the provisions of the contract. of this information on the processing of personal data, including, among others, the Standard Contractual Clauses approved by the European Commission.

Data Retention Period

The data will be stored for a period of time not exceeding what is necessary for the purposes for which they were collected or subsequently processed in accordance with the provisions of the legal obligations.

Rights of the interested parties

As an interested party, you are granted the following rights to the personal data collected and processed by the Data Controller for the purposes indicated above: (i) the right of access, in particular requesting, at any time, confirmation of the existence of your personal data at the archives of the Company and the making available in a clear and intelligible way of such information, as well as the right to know the origin, the logic and the purpose of the processing with express and specific indication of the persons in charge and the data subjects and third parties your data may be disclosed; (ii) the right to obtain updating and rectification of data (except for evaluation data), deletion of superfluous data or transformation into anonymous form, as well as the blocking of processing and definitive cancellation in case of unlawful processing; and (iii) if the conditions are met, the limitation of processing and the portability of data. The law also recognises the possibility of proposing a complaint to the Guarantor for the protection of personal data, should you recognise a violation of your rights under applicable law regarding the protection of personal data.

To exercise the rights listed above, or for further information about the processing of your data contact us.