Customer: subject identified by the data entered at registration.
General conditions of Sale
Qibo srls reserves the unquestionable right to modify these General Conditions of Sale at any time. Customers are invited to read the General Conditions of Sale before each purchase on the site.
Object of the service
Availability of products
In case of unavailability of the ordered product, the customer is informed and given the possibility to modify or cancel his order. No penalty will be applied in this case.
All prices shown are “VAT included” and expressed in Euro. The prices shown on the site are subject to change at any time and without notice. They are also susceptible to changes due to causes related to the launch of a product and promotions. All prices are provided subject to typing errors.
N.B. The prices displayed for the online shop may not be the same applied in the various outlets.
10% discount first purchase and 10% discount over € 150
It is specified that the two discounts are not combinable and therefore you can take advantage of one discount at a time.
Iva – Application
To cancel an order, the Customer is invited to promptly send an email to the address firstname.lastname@example.org and send a registered letter with return receipt to the Supplier.
Except for orders shipped, customers can request cancellation of an order at any time.
Properties of the goods
The estimate of the time needed to process the order is 24/48 hours and once the preparation of the package is finished, it will be marked with the word “SHIPPED“, from this moment the package is ready to be entrusted to the courier the first working day available and starting from this moment it will be delivered to the final customer within the next 24/48. For customers resident on the islands, delivery times may vary. Please note that the courier makes deliveries from Monday to Friday, excluding holidays, except on Saturdays exclusively in the Municipality of Rome.
Attention: In case of strike or natural events or for all other causes not foreseeable by the courier, delivery times may vary.
Upon receipt of the goods, the Customer must verify the integrity of the packages and the quantitative and qualitative correspondence with what is indicated in the accompanying document. In the event of discrepancies or discrepancies, it is the Customer’s responsibility to have them noted on the transport document, under penalty of forfeiture of asserting their rights in this regard.
Delivery of Goods
Right of withdrawal
The right of withdrawal can be exercised by the customer no later than nr. 14 (fourteen) days from receipt of the ordered goods. The right of withdrawal is exercised by sending the Customer a registered letter with return receipt to the address Qibo srls, Via Tommaso Campanella, 00195 Rome, in derogation to the provisions of Legislative Decree 206/2005 the communication can be sent within the same term also by telegram or e-mail (the latter is available directly on the website).
For correctness of the relationship, the Customer undertakes to preserve and to keep with care and diligence the products received and for which he intends to exercise the right of withdrawal, keeping them intact together with the original packaging. The costs and risks of transport for the return of goods are charged to the customer so testo spa recommends sending an insured shipment.
Once the goods have been received in compliance with the foregoing, the Supplier will reimburse the Customer as soon as possible.
Refund of the goods
The Customer will be refunded for a maximum amount corresponding to the value of the product, in accordance with the purchase invoice, excluding shipping costs. In all cases Qibo srls reserves the right to deduct from the final sum of reimbursement the equivalent of the value of the deteriorated products or missing accessories.
All returned goods are inspected by the after-sales service, therefore the procedures applied will be those related to this service.
The time for repayment of the goods is no later than nr. 14 (fourteen) days from receipt of returned goods.
Guarantees given by the customer
Conditions for processing personal data
The Customer is informed that: the data controller is Qibo srls The purposes of the processing are: compliance with legal obligations, fulfillment of the contract, pursuit of the purpose of interactive commercial information (with possible sending of advertising material) and promotion. Under no circumstances are sensitive customer data. The treatment methods include automated and manual means. The scope of dissemination is limited to the company Qibo srls. Consequence of the refusal to give consent to the processing of data is the impossibility of stipulating the contract. The customer is entitled to the rights referred to in art. 13 of the D.Lgv. June 30, 2003, n. 196.
All customers are invited to read these General Conditions of Sale before each purchase.